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Jim Leman

Jim Leman Writing about dealer operations

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Jim Leman Blog Posts

A Pilot's Checklist for Safe Used Car Results

by Jim Leman Last Week

A Pilot's Checklist for Safe Used Car Results

by Jim Leman Last Week
SARASOTA, FLA -  Victor Young is managing partner and president of BMW of Sarasota, Lamborghini Sarasota, Land Rover Ocala, Jaguar of Ocala and a used…
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SaleSleeve®: The solution for dealership display compliance in 2019

by Jim Leman January 10th

SaleSleeve®: The solution for dealership display compliance in 2019

by Jim Leman January 10th
SMITHFIELD, VA – January 9, 2019- SaleSleeve™ a weatherproof document display company, announced today its patented window sticker can solve co…
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My BDC Success Nitpicks the Details So Dealerships Maximize BDC Performance with Minimum Effort

by Jim Leman January 7th

My BDC Success Nitpicks the Details So Dealerships Maximize BDC Performance with Minimum Effort

by Jim Leman January 7th
PHOENIX, AZ, January 4, 2019 – Borrowing from the start-up success handbook that propelled virtual inventory advisory company LotPop to industry prom…
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Dealer Swears by Prepaid Maintenance to Drive Upsells, Retention

by Jim Leman Aug 31, 2018

Dealer Swears by Prepaid Maintenance to Drive Upsells, Retention

by Jim Leman Aug 31, 2018
Wards Dealer Business - Town Center Nissan of suburban Atlanta sells a dealer-branded prepaid maintenance program that excites its service advisers and cus…
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Automotive Industry Expert Cory Mosley Launches MOSLEYB2B.COM to Help Vendors Win More Sales

by Jim Leman Aug 17, 2018

Automotive Industry Expert Cory Mosley Launches MOSLEYB2B.COM to Help Vendors Win More Sales

by Jim Leman Aug 17, 2018
RICHMOND, VA – August 17, 2018 – Progressive automotive retailing expert Cory Mosley, CSP, launched today MOSLEYB2B.com, a strategic consulting…
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Retail Automotive Software Leader Bridget Townsend Joins Rapid Recon

by Jim Leman Aug 1, 2018

Retail Automotive Software Leader Bridget Townsend Joins Rapid Recon

by Jim Leman Aug 1, 2018
PALO ALTO, CA, August 1, 2018 - Rapid Recon, the established leader in Time-to-Line (T2L) workflow™ software and reconditioning center transformation…
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Fidelis PPM Adds Remote Auto Repair to Help Indy, BHPH Dealers Sell More Cars

by Jim Leman Apr 25, 2018

Fidelis PPM Adds Remote Auto Repair to Help Indy, BHPH Dealers Sell More Cars

by Jim Leman Apr 25, 2018
Independent and Buy Here-Pay Here (BHPH) dealers will attract more customers and sell more cars by offering shoppers Fidelis PPM preventive maintenance now…
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Inventory Freshening, VSC Program for Non-Franchise Dealers

by Jim Leman Mar 29, 2018

Inventory Freshening, VSC Program for Non-Franchise Dealers

by Jim Leman Mar 29, 2018
SCOTTSDALE, AZ, March 29, 2018 -- Fidelis PPM announced today its sister company Vero has partnered with financial services provider Allied Solutions to pr…
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Fidelis PPM Adds Complimentary Auto Deductible Reimbursement Benefit to its Popular PPMs

by Jim Leman Mar 5, 2018

Fidelis PPM Adds Complimentary Auto Deductible Reimbursement Benefit to its Popular PPMs

by Jim Leman Mar 5, 2018
SCOTTSDALE, ARIZONA – March 5, 2018 – Fidelis PPM, the leading provider of brand-building, revenue-generating prepaid maintenance (PPM) program…
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TagRail™ Announces Market Scan and F&I Express Integrations for Online F&I Shopping

by Jim Leman Feb 14, 2018

TagRail™ Announces Market Scan and F&I Express Integrations for Online F&I Shopping

by Jim Leman Feb 14, 2018
DUBLIN, CA – February 2018 – TagRail™, the creator of DealerTag™ and the Lexus Plus CEM App, announced today the integration of Mar…
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TagRail™ Launches Digital Retail Platform that Pulls Shoppers from Livingroom to Dealer Showrooms

by Jim Leman Jan 18, 2018

TagRail™ Launches Digital Retail Platform that Pulls Shoppers from Livingroom to Dealer Showrooms

by Jim Leman Jan 18, 2018
DUBLIN, CA – January 18, 2018 – TagRail™, the creator of DealerTag™ and the Lexus Plus CEM App, announced today the general availab…
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Rapid Recon 2017 Winner Acceleration Awards

by Jim Leman Nov 3, 2017

Rapid Recon 2017 Winner Acceleration Awards

by Jim Leman Nov 3, 2017
Dealers using Rapid Recon workflow software are recovering hundreds of thousands of dollars a month by being being faster and more efficient moving invento…
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Traffic Control CRM Upgrades its Mobile App with Acuant Auto-Fill Driver’s License Scan Technology

by Jim Leman Sep 6, 2017

Traffic Control CRM Upgrades its Mobile App with Acuant Auto-Fill Driver’s License Scan Technology

by Jim Leman Sep 6, 2017
Traffic Control, the CRM, ILM, and EAM (employee activity management) solution for dealers retailing 50 to 150 vehicles a month, has upgraded its mobile ap…
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CBGC Protection Selects MaximTrak Digital F&I Solutions for its U.S. Dealers

by Jim Leman Aug 9, 2017

CBGC Protection Selects MaximTrak Digital F&I Solutions for its U.S. Dealers

by Jim Leman Aug 9, 2017
WAYNE, Pa., Aug. 9, 2017 /PRNewswire/ -- MaximTrak Technologies, the international finance and insurance (F&I) platform provider, announced t…
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TagRail™ Delivers Better Buying Experience, Increasing Up Conversions

by Jim Leman Jul 19, 2017

TagRail™ Delivers Better Buying Experience, Increasing Up Conversions

by Jim Leman Jul 19, 2017
TagRail, creators of digital sales intelligence and customer engagement workflow tools for progressive auto dealerships, announced today continued dealer r…
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For Third Year, Dealers Vote MaximTrak Dealers’ Choice Award Winner

by Jim Leman Jun 6, 2017

For Third Year, Dealers Vote MaximTrak Dealers’ Choice Award Winner

by Jim Leman Jun 6, 2017
WAYNE, PA., June 6, 2017 --  MaximTrak Technologies, international F&I platform provider and technology partner for top names in the industry, has…
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Fidelis PPM Driving $200K Monthly Incremental Service for Lester Glenn Group

by Jim Leman Jun 5, 2017

Fidelis PPM Driving $200K Monthly Incremental Service for Lester Glenn Group

by Jim Leman Jun 5, 2017
SCOTTSDALE, ARIZONA, June 5, 2017 – Fidelis PPM, a CU Direct company, reported today that the Lester Glenn Auto Group is generating $200,000 a month …
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Don’t Just Sell, but also Retain CPO Buyers

by Jim Leman Apr 24, 2017

Don’t Just Sell, but also Retain CPO Buyers

by Jim Leman Apr 24, 2017
By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…
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Look There to Find Where Margin Hides

by Jim Leman Apr 3, 2017

Look There to Find Where Margin Hides

by Jim Leman Apr 3, 2017
by Ryan Williams - Fidelis PPM Margin compression attacks from within and without. Every business should scrutinize every process to stop profit leaks a…
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Self-Serve Portal Sells and Finances Higher Mileage VSCs Without F&I Lifting a Finger

by Jim Leman Mar 31, 2017

Self-Serve Portal Sells and Finances Higher Mileage VSCs Without F&I Lifting a Finger

by Jim Leman Mar 31, 2017
By Brooke Fernandez Radical dealership technology should automatically engage and satisfy customers. It should increase business through traditional and…
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CompetitorPro Finds December Dealership Performance Metrics Signal Softer Q1 for Vehicle Sales

by Jim Leman Jan 16, 2017

CompetitorPro Finds December Dealership Performance Metrics Signal Softer Q1 for Vehicle Sales

by Jim Leman Jan 16, 2017
ATLANTA, GA, January 16, 2017 – CompetitorPro, the first competitive intelligence software built specifically for auto dealerships, reported today th…
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At NADA, Expert Finds Dealers Revenue ‘Lost’ by Not Knowing Laws on Warranty Increases

by Jim Leman Jan 16, 2017

At NADA, Expert Finds Dealers Revenue ‘Lost’ by Not Knowing Laws on Warranty Increases

by Jim Leman Jan 16, 2017
CAMPOBELLO, SOUTH CAROLINA, January 16, 2017 – Auto dealers could add tens of thousands of dollars a year to their bottom line by asking their OEMs t…
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At NADA, Dealer-FX to Reveal How its ONE Platform Create Excellent Customer Service Experience

by Jim Leman Jan 9, 2017

At NADA, Dealer-FX to Reveal How its ONE Platform Create Excellent Customer Service Experience

by Jim Leman Jan 9, 2017
TORONTO and ROCHESTER HILLS, Mich., Jan. 9, 2017 /PRNewswire/ -- Dealer-FX, the leading customer experience management platform fo…
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Vroom, Red McCombs Drive Sales Using DealerDoc Out-of-State Titling Software

by Jim Leman Jan 9, 2017

Vroom, Red McCombs Drive Sales Using DealerDoc Out-of-State Titling Software

by Jim Leman Jan 9, 2017
PLANO, TX, January 9, 2017 – DealerDoc, the solution for out-of-state titling made easy, said today its one-stop online process helps new and used ca…
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New ForeverCar™ Dealer-Branded Extended VSC Portal Monetizes Old Leads to Drive New Sales

by Jim Leman Dec 28, 2016

New ForeverCar™ Dealer-Branded Extended VSC Portal Monetizes Old Leads to Drive New Sales

by Jim Leman Dec 28, 2016
INFO.FOREVERCAR.COM/NADA2017 Digital Vehicle Service Contract (VSC) technology provider ForeverCar™ announced today its new dealer-branded VSC sal…
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CompetitorPro is Auto Industry’s First Competitive Intelligence Software for Dealers

by Jim Leman Dec 20, 2016

CompetitorPro is Auto Industry’s First Competitive Intelligence Software for Dealers

by Jim Leman Dec 20, 2016
ATLANTA, GA, December 19, 2016 – CompetitorPro today announced the auto retail industry’s first competitive intelligence solution, providing au…
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LotPop Releases Inventory Scoring System, LotScore, Focuses Managers on Top Metrics

by Jim Leman Nov 15, 2016

LotPop Releases Inventory Scoring System, LotScore, Focuses Managers on Top Metrics

by Jim Leman Nov 15, 2016
Olathe, KS, November 15, 2016 – LotPop, the virtual dealership management team for franchised new car and independent used car dealerships, announced…
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Wheel’s Auto to Announce CPO Merchandising Best Practices at Used Car Week

by Jim Leman Sep 27, 2016

Wheel’s Auto to Announce CPO Merchandising Best Practices at Used Car Week

by Jim Leman Sep 27, 2016
At the Used Car Week conference next month in Las Vegas, Wheel’s Automotive Dealer Supplies, Inc. will announce its line of CPO-specific visual marke…
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16 tips to combat theft by dealership employees

by Jim Leman Aug 2, 2016

16 tips to combat theft by dealership employees

by Jim Leman Aug 2, 2016
Automotive Compliance Consultants president Terry Dortch recapped what he described as “sad and unfortunate” news about employee crimes ag…
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Flagmaster 360 from Wheel’s Auto Holds Flags Open and Readable in Blustery Winds

by Jim Leman Aug 2, 2016

Flagmaster 360 from Wheel’s Auto Holds Flags Open and Readable in Blustery Winds

by Jim Leman Aug 2, 2016
Wheel’s Automotive Dealer Supplies Inc. announced today its revolutionary Flagmaster 360, a new display design that holds flags and banners open in a…
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Master the 5 F&I Metrics that Matter Most

by Jim Leman Jul 25, 2016

Master the 5 F&I Metrics that Matter Most

by Jim Leman Jul 25, 2016
By Jim Maxim, Jr. I want to present here five F&I performance calculations that if you regularly work them and respond appropriately your F&I de…
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As Dealer Employee Thefts Continue, Tips for Preventing this Unnecessary Crime

by Jim Leman Jul 13, 2016

As Dealer Employee Thefts Continue, Tips for Preventing this Unnecessary Crime

by Jim Leman Jul 13, 2016
CRYSTAL LAKE, IL, July 13, 2016 – The sad and unfortunate news about employee crimes against auto dealers continues, so a few tips for protecting the…
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Meals and Wheels is Manly Honda’s Chef Paul’s Specialty

by Jim Leman Jul 7, 2016

Meals and Wheels is Manly Honda’s Chef Paul’s Specialty

by Jim Leman Jul 7, 2016
Most days of the week, Paul Ciardiello is the new car director and general sales manager for Manly Honda in Santa Rosa, California. But on Mondays he&rsquo…
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SurgeCurve™ Launches, Seeks 12 More Dealers to Experience New Online Video Engagement Engine

by Jim Leman Jun 28, 2016

SurgeCurve™ Launches, Seeks 12 More Dealers to Experience New Online Video Engagement Engine

by Jim Leman Jun 28, 2016
Unique social engine lets shoppers select, build common ground with sales associate of choice before store visit TAMPA, FLA, June 28, 2016 – Surge…
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Wheel’s Auto's Reusable, Custom-Imprinted Window Magic Cling Holders Shout ‘Look Here!’

by Jim Leman Jun 21, 2016

Wheel’s Auto's Reusable, Custom-Imprinted Window Magic Cling Holders Shout ‘Look Here!’

by Jim Leman Jun 21, 2016
NIAGARA FALLS, NEW YORK, NY – June 21, 2016: First Wheel’s Automotive Dealer Supplies Inc. released its new reusable dry-erase type hang tags t…
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Avoid the easiest identity theft scam in the world

by Jim Leman May 17, 2016

Avoid the easiest identity theft scam in the world

by Jim Leman May 17, 2016
By David R. Missimer Dealers often ask us how they’re to respond to someone requesting information about why the dealership ran their credit. T…
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Dry Erase Reusable Hang Tag Saves Money to Merchandise Inventory

by Jim Leman May 17, 2016

Dry Erase Reusable Hang Tag Saves Money to Merchandise Inventory

by Jim Leman May 17, 2016
NIAGARA FALLS, NEW YORK, NY – May 17, 2016: Clever new reusable dry erase-type hang tags exclusively from Wheel’s Automotive Dealer Supplies, I…
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New MaximTrak White Paper Discusses Digital F&I and How to Maximize F&I Results Today

by Jim Leman May 10, 2016

New MaximTrak White Paper Discusses Digital F&I and How to Maximize F&I Results Today

by Jim Leman May 10, 2016
A new white paper from MaximTrak Technologies leads auto dealers into the present and future potential of digital F&I platforms for improving F&I p…
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Missed Revenue Opportunities for Fixed Ops

by Jim Leman May 10, 2016

Missed Revenue Opportunities for Fixed Ops

by Jim Leman May 10, 2016
More than 100 companies at NADA this year marketed products and services aimed at making fixed operations more efficient and profitable. The big question c…
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Dealers Ask, ‘Is Your GM Up to Turning Recon into a Profit Center?

by Jim Leman Apr 11, 2016

Dealers Ask, ‘Is Your GM Up to Turning Recon into a Profit Center?

by Jim Leman Apr 11, 2016
Reconditioning workflow evangelists such as Dennis McGinn, founder, and CEO of Rapid Recon, says GMs who create a Time-to-Market workflow culture among rec…
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Compliance Experts Share 3 Best Practices for Dealer Data Security - Downloadable Brief

by Jim Leman Apr 11, 2016

Compliance Experts Share 3 Best Practices for Dealer Data Security - Downloadable Brief

by Jim Leman Apr 11, 2016
Network and data security for your auto dealership is serious business! You just cannot operate an automobile dealership safely and without undue stress un…
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‘What’s New in Compliance’ to be Discussed by Compliance Pros at NADA

by Jim Leman Mar 16, 2016

‘What’s New in Compliance’ to be Discussed by Compliance Pros at NADA

by Jim Leman Mar 16, 2016
CRYSTAL LAKE, IL, March 15, 2016 – From the CFPB’s encroaching influence on dealer finance and insurance practices to new challenges in human r…
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Dealers are Leaving OEM, Vendor Incentive Dollars on the Table

by Jim Leman Mar 15, 2016

Dealers are Leaving OEM, Vendor Incentive Dollars on the Table

by Jim Leman Mar 15, 2016
No dealer today can tolerate lost margin, yet dealers’ difficulty in managing and using OEM and vendor incentive funds costs them thousands of dollar…
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Increase Turn, Retail Faster When You Manage Recon Like a Factory

by Jim Leman Mar 15, 2016

Increase Turn, Retail Faster When You Manage Recon Like a Factory

by Jim Leman Mar 15, 2016
Consider these points: Vehicle tracking via spreadsheet or whiteboard, while an improvement over sticky notes, is neither transportable nor shareable…
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Meet Buyer ‘Techspectations’ in F&I

by Jim Leman Mar 15, 2016

Meet Buyer ‘Techspectations’ in F&I

by Jim Leman Mar 15, 2016
Gamification has come to the F&I office, where new technology is driving more interactive — and more productive — processes. Gamificat…
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Know how to respond when consumers ask why you ran their credit

by Jim Leman Mar 15, 2016

Know how to respond when consumers ask why you ran their credit

by Jim Leman Mar 15, 2016
Dealers often ask how they should respond to people requesting information about why the dealership ran their credit. The nature of these requests is motiv…
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