Be a Solution Specialist Not a Salesperson

Anne Fleming

Here is a post I just added about being a solution specialist at your dealership. What are ways your sales personnel can make a difference for your customers? What do you think about implementing the 5 strategies we've outlined in our latest post here.

Amanda Gordon

Anne I love this concept for we truly are transportation problem solvers. If there wasn't a problem they would not need us. Having this outlook creates a whole different perception with both parties involved. 

Anne Fleming

Amanda, thank you for your feedback. I love the context you have of being "transportation problem solvers" -- that is it! I am a firm believer in 'language creates our reality,' and dealers that are working towards or delivering on this are ahead. I always appreciate your insight. Enjoy your week! ~Anne 

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