fun in house bdc training

Mark Rask

I am looking for some "fun" ways to conduct more training in my bdc. Any ideas?

Derrick Woolfson

@Mark, have you done role playing? We always had fun using a "difficult customer" situation turning it into a positive. The role playing sessions always paid off for my team. 

Amanda Gordon

Love the idea of role play. We used to do that with walk arounds and it really put things into perspective. 

Steve Black

We have used a beach ball with different objections or questions written on each color. We throw the beach ball around and whatever color is facing you is the objection or question you need to handle.

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