Pros: My prior CRM's had 50 buttons on every screen. This one has just buttons enough to get the job done. It makes it fast to learn and simple to use. The AI is wonderful. Even with an internet sales team, and a hybrid BDC, the AI is still more effective at getting engagement. I've tried other AI's before, and the critical failure of everyone was that it wasn't integrated into the CRM.
Cons: You may miss a few simple features that your previous CRM had, but the DriveCentric team is easy to work with, and they're interested in improving their product. I've seen many request turn into new features.
Pros: The artificial intelligence tool is really neat as well as the videos and text feature.
Pros: Ease of use, engagement, mobile app spot on, video, text opt in, desking
Cons: We have had DriveCentric for almost 2 weeks now and seen an increase in sales over 50% in it's 1st week of use. Adaption from staff was a breeze and seamless in execution. I really do like the engagement factor as well, with rock solid video to spam free looking opt in, GIFS and customer cards of their info. Desking has turned out to be the biggest factor with getting OTD in a matter of mins to the sales staff or even better yet just text it to the client. No issues as well with lead integration from all our our lead buckets. I really do like the chat feature so you are in constant contact with DriveCentrics team with chat,one on one video and screens sharing features that almost immediate response.
Pros: System flows and it takes less steps to do everything.
Pros: Highly recommend as it is, by far, the best we have had.
Pros: Everything is at my fingertips. I get deals done fast. I trust the information.
Pros: This is the best CRM we have ever used. So many options.
Pros: Seems better than our last provider.
Cons: A few glitches we hope to fix soon.
Pros: Is very user friendly and good support.
Pros: This product has great features and is easy to use and navigate. Very reliable with good support.
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