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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
160
127
78
57
37
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
160
127
78
57
37

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

not happy.
Reviewed by Owner Yesterday
Recommended: NO
✅ Verified Rating

Pros:

Cons: I would like a different CRM. My customer support rep is aware of my complaints.

Could use some improvements
Reviewed by Salesperson 7 days ago
Recommended: YES
✅ Verified Rating

Pros: Good organization from this CRM.

Cons: This CRM is cumbersome. New customer recieve an overload of marketing. Customer to-do are skipped.

mostly satisfied
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I am pretty happy except the platform has changed some.

Cons:

the CRM used to be a better product.
Reviewed by Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: The sales platform is not updated. The whole CRM is difficult to use which causes things to fall through.

Cons:

very powerful.
Reviewed by Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: I like this CRM, it is better than some of the other ones I have used.

Cons:

not a smooth transition
Reviewed by Owner Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: They are really lacking training.

we are moving on to something else.
Reviewed by BDC Manager Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: We will not be using DS anymore at the end of the month. There is zero customer support.

Not happy with Blackbird.
Reviewed by Owner Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: I really dont like Blackbird... it is not functional and I'd much rather use the classic version.

could be better
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: The platform is the best out there.

Cons: However I am not pleased with the customer support level. They are not knowledgeable.

Love DealerSocket!
Reviewed by Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Great CRM. It does everything we need.

Cons: The functionality on reporting does not work properly. The last 6 months is seems like we have had some issues.


Contact Info

Do you work for DealerSocket? Claim your company page now!

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