Pros: Their account support team is stellar - especially Drew Palmisano
Cons: He went to Michigan State
Pros: Joshua Harkins does an excellent job as my Regional Performance Manager. He's pro-active, and if there's an issue it gets fixed quickly.
Cons: After some of our experiences with other chat companies, we've nothing to complain about.
Pros: Jessica Lima has been an excellent performance manager! Carnow provides great service and quality interaction with our customers.
Pros: This tool is always working and always accurate.
Pros: Jessica Lima is our Performance Manager and has always been here when we needed her. Chats and Leads are great! We love that we can be alerted to take over a chat.
Pros: Efficient and fast. Leads are great. Glad we have this!
Pros: Good customer service - agents respond fast and with good information
Cons: no cons
Pros: Many leads tha have the pertinent information and it's correct.
Pros: Interactive and very easy to use. Great leads from this.
Pros: Such an amazing app and tool to use, already closed a sale within one day
Cons: None that I can think of.
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