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Over 40,000+ businesses trust BirdEye to give them visibility and control over their customer feedback from all channels (Google, FB, + 150 other sites), and use this feedback to better understand their customers, improve their operations, and influence purchase decisions.
Gather, Respond, and Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements where it counts.
With the BirdEye platform, it’s easy to get more feedback, more insights, and more loyal customers.