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Solera | AutoPoint

Solera | AutoPoint

Multipoint

 Rate Product
Star Rating Distribution:
10
12
3
1
0
Rating by Job Title:

Contact Info

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About the Product

http://www.autopoint.com/autopoint-customer-retention-management/multipoint/

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Last edited by Dana Winters on A few seconds ago

Product Summary

Star Rating Distribution:
10
12
3
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

going well.
Reviewed by Other 2 days ago
Recommended: YES
✅ Verified Rating

Pros: I like the platform. I think it is useful for the tech and advisors.

Cons: I'd like to see more info on the standard suspension and pricing.

good, getting the hang of it
Reviewed by Other 2 days ago
Recommended: YES
✅ Verified Rating

Pros: We started using this in June and it is getting more easy to use. We have a great rep, Miguel.

Cons:

great platform
Reviewed by Service Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: I think everyone would use it more if it did not freeze when used with Google Chrome. Other than that it is great! .

Cons:

very beneficial
Reviewed by Service Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: I really familiar with this tool and employees are seeing how they benefit from it as well.

Cons:

great tool.
Reviewed by Service Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: Everything works well, no bugs. Customers like it and the service department uses it often.

Cons:

no complaints- works great.
Reviewed by Service Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: The tech and advisor people like it and the customers have even said that it is nice to see the videos and that is it a nice tool.

Cons:

Pricing is incorrect
Reviewed by Service Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: It's a good product but it would be a great product if this issue was fixed.

Cons: I just go in a fix the prices myself because it never gets done.

one of the best tools I've used
Reviewed by Service Manager November 19th
Recommended: YES
✅ Verified Rating

Pros: I like the great reports you can get from this tool, It helps evaluate employees and track progress.

Cons: I would like to see tracking for warrant repair orders. It is not recorded under knowledge bundle reports. It should be part of the retention plan.

awesome tool.
Reviewed by Fixed Ops Director November 14th
Recommended: YES
✅ Verified Rating

Pros: Great customer support and it is very functionable.

Cons: I would like to see the tablets be faster and integrate a little better with our Reynold & Reynolds product.

good product
Reviewed by Service Manager November 14th
Recommended: YES
✅ Verified Rating

Pros: We use this frequently and it is going well.

Cons: I wish there was picture and video to send as part of the action plan.


Contact Info

Do you work for Solera | AutoPoint? Claim your company page now!

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