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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

Top Two Reason Your Call to Actions Need Clarity

Top Two Reason Your Call to Actions Need Clarity

Have you ever gone online to search one of your cars for a customer? One they saw one a third party site and thought to yourself just how confusing we…

Where Are We With Texting?

Where Are We With Texting?

It has been well over a year since I last spoke about texting on the dealer level, but it does not seem that we have made that much progress in the co…

How to Make Your Customers Your (Unfair) Competitive Advantage

How to Make Your Customers Your (Unfair) Competitive Advantage

            Want to get ahead (and stay ahead) of your competitors? All you need is a great product, on…

How an Entrepreneurial Approach Makes the Service Team Better

How an Entrepreneurial Approach Makes the Service Team Better

Everyone says it: “There’s no ‘I’ in ‘Team’”. It’s one of the phrases that draws eye rolls and exaspera…

Why Buy Messaging Isn't Just A Catchy Slogan. Start Use Your Most Valuable Asset.

Why Buy Messaging Isn't Just A Catchy Slogan. Start Use Your Most Valuable Asset.

While we might understand the value in why buy messaging, there are often small disconnects between the why buy message and how it is executed on the deale…

Recent Comments

Jim Rathmann
How Effective Are Your Automotive Dealership's Call Operations?

Jim Rathmann  "Ultimately, the biggest solution to having an improved call center is to have all your systems integrated by using a system that can connect the dots between your CRM system, website, phone systems, and so on." Any suggestions of providers?

Mark Dubis
Who Taught Your Managers How to Lead?

Mark Dubis  We use the term "leadership" too cavalierly in business. The reality is most companies do not want to develop leaders, they want to develop good managers. There is a big difference and the traits and characteristics vary.  Having team members with great management skills should be the primary goal.  Exhibiting the skills and actions of a leader in the business environment often scares the hell out of the owners and top managers, as leaders will challenge their decision making, encourage risk, and strengthen the loyalty of team members to their causes.  It is the rare executives who truly want to develop leaders.

R. J. James
Training on Trust

R. J. James  Bart... EXCELLENT article!  Just like a vehicle, the Sales Process does need regular maintenance and your Five Points are a great start of a MPI (Multi-Point-Inspection).

R. J. James
Will Electric Vehicles Hurt Auto Dealerships?

R. J. James  How EVs will affect Fixed Ops over the next ten years is definitely Food for Thought!

Joe Henry
Will Electric Vehicles Hurt Auto Dealerships?

Joe Henry  If you think EVs will end  Fix Ops revenue… then you probably think Mexico will pay for The Wall. I have a Doctor friend with a 3 year old top-of-the-line Tesla with less than 25k. It is in the shop 20% of the time he has had it. Brakes, tires, A/C, software updates are just a few of the frustrating items he has experienced, never mind that he fights with the factory about the over-the-top range claim that has left him nightmares of Range Anxiety. Fixed Ops Bros and Sisters, don't you worry that EVs might make the Service Department go away like a Snap Chat conversation. It is just bolts and nuts with a lot more electronics …….  

Kenneth Bittner
Who Taught Your Managers How to Lead?

Kenneth Bittner  Having been a "victim" of this syndrome early on, I've recognized it as I've progressed thru my career.  Now, I'm doing something about it to help our younger people on their way up.  Check out www.leadershipexcellence.institute Thanks

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