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Rock's Rants: Updating Sublets and Rentals

Rock's Rants: Updating Sublets and Rentals

Does your dealership sublet rental cars to customers? I've noticed a pretty common problem that might be causing your dealership to lose money. …

Making Mass Service Campaigns that Commands Personal Responses

Making Mass Service Campaigns that Commands Personal Responses

As a service manager or fixed operations director, this information is for you. There has been much to do about email interactions and direct market…

Auto Emails: Where Are We Now?

Auto Emails: Where Are We Now?

As we know, emails are still relevant in the way we approach corresponding with our customers. So as we continue to evolve as an industry so do our custome…

Making contact–and keeping contact–with in-market car shoppers

Making contact–and keeping contact–with in-market car shoppers

Before the internet burst into the picture, consumers started their car shopping process with a visit to the dealership. In many cases, these shoppers knew…

Manheim Talk About Vehicle Acquisition Technology

Manheim Talk About Vehicle Acquisition Technology

Manheim - Derek Hansen from DrivingSales on Vimeo. We filmed quite a few interviews at NADA2019, and we're continuing to post some of this cont…

What Defines Workplace Harassment?

What Defines Workplace Harassment?

When someone talks about workplace harassment, many of us automatically think of sexual harassment, especially in the wake of the #MeToo movement. While se…

A No B.S. Guide To Word of Mouth Marketing

A No B.S. Guide To Word of Mouth Marketing

I’ve written on this site before about how word of mouth has been one of the main drivers of growth at my own business and how I use word of mouth ma…

The Market Condition YOU Control

The Market Condition YOU Control

by Dennis McGinn, founder and CEO,  Rapid Recon Regardless the market, the one aspect of your business you have direct control over (or could have)…

General Community Posts sortcreate  Become a Blogger chevron_right

Don’t play the “Blame Game!”

Don’t play the “Blame Game!”

It’s not my fault – but it IS my responsibility to fix it! This attitude has served me very well in my career. All too often we get wrapped …

Takata Strikes Back with a Vengeance

Takata Strikes Back with a Vengeance

I realize that we’re all probably sick of hearing about the Takata airbag recalls. Take a deep breath because it’s not over yet! As faulty Taka…

Is Your Computer Software Costing You Millions Due to Your Employees? [VIDEO]

Is Your Computer Software Costing You Millions Due to Your Employees? [VIDEO]

Erik Nachbahr explains why employees could be endangering dealerships through improper use of computer software. …

How Did We Do?

How Did We Do?

As a part of your toolbox for improving the customer experience and reputation building, reviews are an inexpensive method of ROI. Here are 7 tips to build…

Driverbase.com Launches AI Powered Car Search to Connect Drivers with Their Optimal Vehicle

Driverbase.com Launches AI Powered Car Search to Connect Drivers with Their Optimal Vehicle

Open a free account, add vehicles and driving routes to unlock recommendations March 20, 2019 12:20 PM Eastern Daylight Time SEATTLE--(BUSINESS WIRE)…

3/7/19 Dealer Playbook Appearance

3/7/19 Dealer Playbook Appearance

Had a lot of fun being on Michael Cirillo's 159th episode. Check it out and feel free to share; we covered a lot of good soft skills topics and examine…

5 Easy Ways to Drive Traffic to your Dealership's Website

5 Easy Ways to Drive Traffic to your Dealership's Website

*This article previously appeared in the Reynolds and Reynolds FUEL monthly newsletter* By Jay Harper Does your dealership’s website suffer fro…

Dealership Buy/Sell Market Marked Fifth Consecutive Year of 200+ Transactions in 2018

Dealership Buy/Sell Market Marked Fifth Consecutive Year of 200+ Transactions in 2018

Dealership Buy/Sell Market Marked Fifth Consecutive Year of 200+ Transactions in 2018 with Continued Growth Predicted for 2019   2018 transactio…

How to Play Defense on Google Ads [VIDEO]

How to Play Defense on Google Ads [VIDEO]

CEO & Founder Local Search Group Jim Flint discusses how dealers can have a good defensive strategy in their pay-per-click campaigns. …

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