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Using Images in Your Walkaround

Using Images in Your Walkaround

    Here's a quick tip you can use in your walkaround that can increase your sales performance TODAY.  Your sales process does…

Want Happy Service Advisors? Give Them the Pay Plan They Want

Want Happy Service Advisors? Give Them the Pay Plan They Want

You learn a lot about yourself in the service drive. You quickly find out if you’re truly an extrovert or an introvert-in-disguise, you discover if y…

Recession Proofing Your Dealership

Recession Proofing Your Dealership

Right now, there’s all sorts of talk and murmurings about a coming recession. If you weren’t in business ten years ago, then you might not real…

What's the Deal With Split Deals?

What's the Deal With Split Deals?

We have all had one time or another where we had to split a deal. Splitting that deal, however, was often easier said than done. Once we had an agreem…

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

Week after week we have the same meeting at the dealership. That is the GM sitting down with each department manager to review where they are at, projectio…

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

Attribution is a constant source of frustration for dealership managers, especially since online shopping entered the scene over the last 15 years. The aut…

Rock’s Rants: Service Advisors and Phones

Rock’s Rants: Service Advisors and Phones

It's 7:00 a.m. and your dealership's service lane is filled with customers and their vehicles. As a service advisor, your job is to greet these cus…

6 Top Pricing Strategies for eCommerce Stores That Auto Dealers Could use

6 Top Pricing Strategies for eCommerce Stores That Auto Dealers Could use

Post prepared by in-house Onilab writers Price is the most influential benchmark in a buyer’s decision to purchase the goods. According to pwc.com…

General Community Posts sortcreate  Become a Blogger chevron_right

The Top 4 Reasons BDCs Fail To Reach Their True Potential

The Top 4 Reasons BDCs Fail To Reach Their True Potential

The Top 4 Reasons BDCs Fail To Reach Their True Potential   1. The Wrong BDC manager at the helm. As with any company or team, we all k…

Freebie Friday: Don't Over Celebrate [VIDEO]

Freebie Friday: Don't Over Celebrate [VIDEO]

Bill Wittenmyer explains the importance of not over celebrating achievements in this edition of Freebie Friday. …

How To Address Declining Front-End Margins

How To Address Declining Front-End Margins

When we are no longer able to change a situation, we are challenged to change ourselves – Viktor Frankl The news is full of major disruptors; if y…

Who Need Sales Training? Bah Humbug.

Who Need Sales Training? Bah Humbug.

Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, …

Customer Experience Upgrades in 3 Simple Steps

Customer Experience Upgrades in 3 Simple Steps

Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair …

The Overlooked Key to Attracting and Retaining Customers

The Overlooked Key to Attracting and Retaining Customers

Sales and marketing change quickly these days. The strategies and tactics that seemed cutting-edge only yesterday seem to have become obsolete overnight. A…

How Your Dealership Can Prepare for the January Spike in New Car Sales and Job Applicants

How Your Dealership Can Prepare for the January Spike in New Car Sales and Job Applicants

With the New Year just a few weeks away, your dealership is likely already well on its way to finalizing your 2019 business strategy. And to have a success…

Cars.com Uncovers Insights about Holiday Shoppers

Cars.com Uncovers Insights about Holiday Shoppers

Holiday shoppers are more motivated to buy than they were in 2017. This is the key finding of Cars.com research into holiday shopping behavior during Black…

Witt's Wise Words: Manage Yourself [VIDEO]

Witt's Wise Words: Manage Yourself [VIDEO]

Bill Wittenmyer explains the importance for managers to manage themselves in this edition of Witt's Wise Words. …

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