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We Talk Transparency and Digital Retailing with MAX Digital

We Talk Transparency and Digital Retailing with MAX Digital

DrivingSales conducted a lot of interviews at NADA2019.  In this clip, we sit down with Mike Cavanaugh, Executive Vice President at MAX Digital.&n…

The Problem with Pandering to the Customer Experience

The Problem with Pandering to the Customer Experience

A couple of years ago, there was no such thing as the abbreviation (CX) or the buzzword it represents: Customer eXperience. And now, you can’t …

Used Car Managers Improving Recon to Fight Margin Squeeze

Used Car Managers Improving Recon to Fight Margin Squeeze

At NADA, I stopped some dealers walking the Moscone Convention Center to ask them about their concerns and strategies for used car performance in 2019…

Rock's Rants: Employee Convenience

Rock's Rants: Employee Convenience

Some dealership employees forget they work in the service business.   Recently, while I was talking to a service manager, one of his employees s…

Car Dealers and Google My Business in 2019

Car Dealers and Google My Business in 2019

Car Dealers and Google My Business in 2019  Car dealerships face ongoing challenges related to local online searches, including the need to obt…

Sales Slump, but how?

Sales Slump, but how?

You have the latest tools, gadgets, and gizmos in play and your digital strategy is on fire. That means that you BDC should be able to increase their closi…

Top Reasons Your Training is Not Working

Top Reasons Your Training is Not Working

It is evident that much of the training that we execute on the dealer level is relatively the same content, no?  In that, the topics that train on hav…

Gubagoo Discusses Messaging and Digital Retailing

Gubagoo Discusses Messaging and Digital Retailing

  NADA2019 provided us with a rare opportunity to talk to thought-leaders from different companies about how they approach certain technologies…

General Community Posts sortcreate  Become a Blogger chevron_right

Dealer.com Selects AudioEye as Web Accessibility Partner

Dealer.com Selects AudioEye as Web Accessibility Partner

Partnership Reflects Commitment to Ensuring Accessible Digital Content for All   TUCSON, Ariz. – February 20, 2019— AudioEye, Inc.…

Profit By Action Quick Tip: Candidate Homework [VIDEO]

Profit By Action Quick Tip: Candidate Homework [VIDEO]

In this Quick Tip, Andy Church shares a tip on an element that dealerships should include in their hiring process to improve productivity. …

Your Business Depends on a Reliable IT Infrastructure [VIDEO]

Your Business Depends on a Reliable IT Infrastructure [VIDEO]

Helion Founder & President Erik Nachbahr shares why a dealership's IT infrastructure is critical to its business in this video blog. …

How to Remove Friction from the Service Drive

How to Remove Friction from the Service Drive

Does your service department software remove friction for your customers but add friction for your staff? Perhaps that is why we see so many software compa…

AUTOTECH 2018 - M&A DEALS AND RECORD VC INVESTMENT LAY THE FOUNDATIONS FOR AUTOMOTIVE FUTURE

AUTOTECH 2018 - M&A DEALS AND RECORD VC INVESTMENT LAY THE FOUNDATIONS FOR AUTOMOTIVE FUTURE

Disclosed VC funding to automotive start-ups hits $8 billion Electrification, connectivity, autonomy and mobility are driving investments and de…

5 Strategies to Become the Business of Choice for Your Customers

5 Strategies to Become the Business of Choice for Your Customers

“Many a small thing has been made large by the right kind of advertising.” That’s according to Mark Twain in his 1890 novel, A Connecticu…

Website Taxes [VIDEO]

Website Taxes [VIDEO]

Are you paying "tax" on your website to Google? CEO & Founder of Local Search Group Jim Flint explains in this video blog. …

Cox Automotive Whitepaper Identifies Accurate Dealer Pricing as the Lynchpin for Digital Retailing

Cox Automotive Whitepaper Identifies Accurate Dealer Pricing as the Lynchpin for Digital Retailing

Inconsistencies and Lack of Transparency Around Consumer Incentives Leave Extra Profit on the Table for Dealers ATLANTA – Feb. 15, 2019 &ndas…

Is Your Dealership’s Technology Stack Hurting Your Sales and Destroying Your Profits?

Is Your Dealership’s Technology Stack Hurting Your Sales and Destroying Your Profits?

This question was posed by a great dealer friend of mine, Todd Caputo from Sun Chevrolet the other day. Are dealers spending so much money and time on tech…

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